Effective date: April 5, 2026 | Last updated: April 5, 2026
By accessing, browsing, or using OperantOS (the "Service"), operated by OperantOS ("we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, our Refund Policy, and our Cookie Policy, all of which are incorporated by reference. If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, you must not use the Service.
OperantOS is an AI-powered business automation platform that provides prebuilt and configurable AI agent templates for small and medium-sized businesses. The Service includes agent categories spanning sales, support, marketing, e-commerce, and content/SEO. Agents are powered by third-party large language models and are accessed through a web-based dashboard. The Service is operated from the Province of Ontario, Canada.
To use the Service, you must create an account by providing accurate, current, and complete information. You are solely responsible for:
You must be at least 18 years of age (or the age of majority in your jurisdiction) to create an account. We reserve the right to refuse registration or cancel accounts at our discretion.
OperantOS offers subscription plans billed monthly in Canadian Dollars (CAD). Current plans include Starter ($49/month CAD), Pro ($199/month CAD), and Enterprise ($499/month CAD). Your subscription automatically renews at the end of each billing period unless cancelled before the renewal date.
All fees are exclusive of applicable taxes, which will be added at checkout based on your location. Payment is processed securely through Stripe. By subscribing, you authorize us to charge your designated payment method on a recurring basis. Plan changes (upgrades or downgrades) are handled in accordance with our Refund Policy.
New accounts receive a 14-day free trial with access to Service features. No credit card is required during the trial period. At the end of the trial, you must select a paid plan to continue using the Service. If you do not select a plan, your account will be suspended and your data retained for 30 days before permanent deletion.
You agree not to use the Service to:
We reserve the right to investigate and take appropriate action, including suspension or termination of your account, for any violation of this Acceptable Use Policy.
Platform Ownership. The Service, including its software, design, text, graphics, logos, icons, user interface, algorithms, and underlying technology, is the exclusive property of OperantOS and is protected by Canadian and international copyright, trademark, patent, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service except the limited right to use the Service in accordance with these Terms.
User Content Ownership. You retain all ownership rights to the inputs you provide to the Service and the outputs generated by AI agents on your behalf ("User Content"). By using the Service, you grant us a limited, non-exclusive license to process your User Content solely for the purpose of providing and improving the Service. We do not claim ownership of your User Content.
Feedback. If you provide us with suggestions, ideas, or feedback regarding the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use such feedback for any purpose without obligation to you.
The Service utilizes artificial intelligence to generate content. You acknowledge and agree that:
The Service integrates with and relies upon third-party services, including but not limited to:
These third-party services are governed by their own terms of service and privacy policies, which we encourage you to review. We are not responsible for the availability, accuracy, security, or practices of any third-party service. Any disruption, modification, or discontinuation of a third-party service may affect the functionality of the Service, and we shall not be liable for any such impact.
We use commercially reasonable efforts to maintain 99.5% uptime for the Service, measured on a monthly basis, excluding scheduled maintenance windows. However, this is a target and not a guarantee. We do not provide a formal Service Level Agreement (SLA) with financial remedies. The Service may be temporarily unavailable due to:
Your use of the Service is governed by our Privacy Policy, which describes how we collect, use, store, and share your personal information. By using the Service, you consent to the data practices described in the Privacy Policy.
For users located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws, our Privacy Policy includes information about your rights under the General Data Protection Regulation (GDPR), UK GDPR, and other applicable data protection legislation, including details on legal bases for processing, international data transfers, and your rights as a data subject.
THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT:
Some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OPERANTOS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED CANADIAN DOLLARS ($100 CAD), WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless OperantOS, its officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:
Termination by You. You may terminate your account at any time by cancelling your subscription through your dashboard settings or by contacting [email protected]. Upon cancellation, your subscription remains active until the end of the current billing period. After your plan expires, your data is retained for 30 days before permanent deletion.
Termination by Us. We may suspend or terminate your account immediately and without prior notice if:
Effect of Termination. Upon termination, your right to use the Service immediately ceases. We may delete your data after the 30-day retention period. Sections of these Terms that by their nature should survive termination (including Intellectual Property, Warranty Disclaimer, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution) will survive.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts located in the Province of Ontario, Canada, for any dispute arising out of or in connection with these Terms or the Service.
Informal Resolution. Before initiating any formal proceedings, you agree to first contact us at [email protected] to attempt to resolve any dispute informally. We will make good-faith efforts to resolve the dispute within thirty (30) days of receiving your written notice.
Binding Arbitration. If the dispute is not resolved informally within thirty (30) days, either party may elect to resolve the dispute by binding arbitration administered in accordance with the ADR Institute of Canada's Arbitration Rules. The arbitration shall be conducted in English in the Province of Ontario by a single arbitrator. The arbitrator's decision shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.
Class Action Waiver. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, both you and OperantOS waive the right to a jury trial.
Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights. Nothing in this section limits your rights under applicable consumer protection laws in your jurisdiction.
The Service may be subject to Canadian and international export control and sanctions laws and regulations. You agree that you will not use, export, re-export, or transfer the Service in violation of any applicable export control laws, including but not limited to the Canadian Export and Import Permits Act, the U.S. Export Administration Regulations (EAR), and U.S. sanctions administered by the Office of Foreign Assets Control (OFAC). You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to applicable trade sanctions or embargoes.
Neither party shall be liable for any failure or delay in performing its obligations under these Terms (other than payment obligations) where such failure or delay results from circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, government actions or orders, labor disputes, power failures, internet or telecommunications failures, cyberattacks, or disruptions to third-party services on which the Service depends. The affected party shall use reasonable efforts to mitigate the effect of such event and resume performance as soon as practicable.
We reserve the right to modify these Terms at any time. For material changes, we will provide at least thirty (30) days' prior notice by sending an email to the address associated with your account and by posting the updated Terms on the Service with a revised "Last updated" date. Non-material changes (such as clarifications or formatting) may be made without prior notice.
Your continued use of the Service after the effective date of any modification constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and cancel your account before the changes take effect.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy, Refund Policy, and Cookie Policy, constitute the entire agreement between you and OperantOS with respect to the Service and supersede all prior or contemporaneous agreements, understandings, representations, and warranties, both written and oral, regarding the Service. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties, their successors, and permitted assigns.
If you have any questions about these Terms of Service, please contact us at: